ACA Work Console

Reclaim the arts for Christ.  Vision: the Sydney Opera House by the end of 2027.

Live snapshot · 24 June 2026 · every queue opens the real-time list in Zoho CRM

At a glance

72
Active adult members
200+
Orchestra
198
Choir
41
Youth (orch + choir)
46
Donors
8
WWCC valid

Priority queues — what needs action

571
WWCC required, not yet valid
Members who need a Working With Children Check recorded valid
Open in Zoho →
9
In onboarding now
Approved / audition complete, mid-onboarding
Open in Zoho →
6
Members on hold
Status = Hold — review & re-engage
Open in Zoho →
1
New enquiries to action
Leads awaiting first response
Open in Zoho →
3
Lapsed donors
Previously gave, now lapsed
Open in Zoho →
3
Board members
Governance quick-access
Open in Zoho →

Team AI assistant

Ask the AChA Team AI
Spending requests & receipts, child-safety reports, who-does-what, policy and roster answers
Open assistant →

Quick links

Member info & policies
Member hub (support site)This year’s season2026 dates (Sydney)Member attendance rulesChild safety policyMember code of conductWho to go to about whatAll forms & links
Forms
Sign upPrograms interestChange of detailsAdult onboardingEvents volunteerFeedback / complaints
Trials & bookings
Orchestra trialChoir trialProduction trialAll bookingsBook with Ryan
Training & community
Training hubHow to create a video auditionHeartbeat communityRefer & earn
Governance & finance
GovernanceAnnual financial report 20252025 AGM reportTeam contacts

Guided tools (kiosks)

WWCC Capture
Record a member’s Working With Children Check
Runs from a Contacts record in Zoho
Rehearsal Attendance
Mark who attended a rehearsal
Runs from a Member Attendance record in Zoho
ACA Command
Leadership command actions
Runs from a ACA Command record in Zoho
Kiosk Studio →
Manage & build guided tools

By team & role

Leadership Team

Leadership Team Chairman
Matthew Gibb
  • Rehearsal structure, announcements & cultural components confirmed
  • Who needs personal follow-up from last rehearsal
  • Approve budget / score-hire requests
Escalates to Ryan (CEO)
Member Liaison
Yvonne Jones
  • Pending adults not yet at first trial → follow up & invite
  • Trial adults who attended → send payment link
  • Paid but not onboarded after a week → follow up
  • Youth approved but not yet paid → follow up
9Membership / In onboarding now6Membership / Members on hold1Membership / New enquiries to action
Escalates to Leadership Team Chairman
Vision & Culture
Jemima Jabez
  • Guard the vision and culture across the community
Escalates to Leadership Team Chairman

Music Leadership

Music Director
Natalia Raspopova
  • Lock the setlist; confirm soloists & specialists
  • Pieces distributed two weeks before for bowings
Escalates to Leadership Team Chairman
Music Coordinator
Joshua Clift
  • Every piece assigned to an orchestrator / arranger with deadlines
  • Scores & parts uploaded to Shared Drive; hire orders placed
Escalates to Music Director

Artistic

Orchestra Conductor
Jonah Eskander
  • Pieces & instrumentation for this rehearsal; player release schedule
  • Follow up orchestra absentees
Escalates to Music Director
Choir Conductor
Matthew Gibb
  • Pieces & voices needed this rehearsal
  • Follow up choir absentees
Escalates to Music Director
Youth Orchestra Conductor
Natalia Raspopova
  • Pieces & players for youth orchestra this rehearsal
  • Follow up youth orchestra absentees
Escalates to Music Director
Youth Choir Conductor
Natalia Raspopova
  • Pieces & singers for youth choir this rehearsal
  • Follow up youth choir absentees
Escalates to Music Director
Concert Master
Monica Cichon
  • Bowings complete & uploaded to Heartbeat before deadline
  • All string section leaders’ bowings submitted
Escalates to Music Director
Section Leader
Vacant
  • Run sectional rehearsals; complete & upload bowings
  • Report section absentees
Escalates to Music Director
Orchestrator
Extended Team
  • Arrange assigned pieces to standard & deadline
  • Upload completed scores & parts to Shared Drive
Escalates to Music Coordinator → Music Director

Events & Production

Events Director
Kheifer Kay Ava Rey
  • Events roster & front-of-house every role filled
  • Venue, transport, access & hospitality confirmed
Escalates to Leadership Team Chairman
Production Director
Kheifer Kay Ava Rey
  • Named roster for screens, lights, sound & stage
  • Runsheet, branding, stage plan & music stands ready
Escalates to Leadership Team Chairman

Youth & Safeguarding

Child Safety Officer
Ryan Gilpin
  • Act on every child-safety concern immediately, no delay
  • WWCC compliance across everyone who needs one
571Safeguarding / WWCC required not yet validSafeguarding / WWCC expiring soonSafeguarding / WWC training not completed
Escalates to Leadership Team Chairman
Youth Welfare
Ryan Gilpin
  • Youth member welfare at rehearsals
  • Parents approved from audition but not yet paid → follow up
Escalates to Leadership Team Chairman

Home & Extended Team

Home Team Leader
Yvonne Jones
  • Home Team roster & roles confirmed per rehearsal
  • Hospitality, banners & equipment, lock-up
Escalates to Leadership Team Chairman
Home Team Member
Extended Team
  • Serve rehearsal hospitality & setup
Escalates to Home Team Leader
Every role, every time:  spending requests through the chatbot before any purchase (3 quotes) · upload receipts immediately · report any child-safety concern through the chatbot immediately, no delay · flag any blocker before the rehearsal, not at it.

Forward-looking queues — built, filling as automation runs

These queues are live and correct, but rest on fields the v9 automation is still populating (attendance counters, WWCC expiry status, recurring-donation status, leadership stage). They will light up automatically as that data flows.

Safeguarding / WWCC expiring soonSafeguarding / WWC training not completedMembership / Pastoral absence watchMembership / Attendance risk repeated absencesProgram / Leaders mid-onboardingFinance / Recurring donation paused or cancelledLeadership / Membership closures pending approval